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Bruster's ScoopSchool
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This course is currently closed

Customer Service Training

Course Content

Module 1: CARE – Create A Real Experience (9:25 min)
Module 2: HEAT – Taking Care of Customer Concerns (2:38 min)
Module 3: The YES Program (1:07 min)
Module 4: Customer Focus (1:47 min)
Module 5: Backroom After 7 (1:13 min)
Module 6: The Hustle (1:19 min)
Module 7: Moving the Line (1:30 min)
Module 8: Everyone Has A Story (4:49 min)
Module 9: The Ultimate Host (8:26 min)
Module 10: Suggestive Selling (3:47 min)
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